
Methodology

Experimenting to learn
We start with action: experiment first, then learn. The methodology is inspired by Design Thinking and opens with cross-functional workshops to identify key "pain points" experienced by people.

Understanding before creating
We activate qualitative and quantitative listening phases: interviews, focus groups and surveys to better understand the phenomena behind pain points. We use "personas" to generate ideas,

From idea to the prototype
Teams develop prototypes. The testing phase allows us to evaluate the effectiveness of the proposed solutions, including convincing key decision makers.

Making the organization autonomous
At the conclusion of the program, teams participate in a retrospective session and consolidate the methodology used so that the organization is able to replicate it independently on
Applications and case studies


Change management to the test of continuous change
In recent years, the transformations undergone by the global competitive environment have generated a landscape in which organizational change can no longer be approached as an episodic and discrete event.